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| FAQ
What are my payment options
We currently accept secure Visa/Mastercard and Bank/Debit cards with Visa/Mastercard logo.
How much is shipping
Shipping is a flate rate charge of $10 per item.
When will I receive my order
Average delivery time is 7-10 business days.
Do you provide tracking number
Yes, all orders are shipped with tracking numbers.Tracking number will be provided in 3 days after receiving your order.
Will I receive the product in the photo
Yes, although colors may vary slightly.
Do you accept returns
Yes,Please contact us to request a return form. Customer is responsible for shipping charges back to our facilities in an event of a return or an exchange.Please refer to our return policy.
I did not receive order confirmation from you
Please check your junk email box,many internet providers may mark our emails as spam.Please make sure you provide us with your correct email address.
Is your site secure
Yes, we use industry standard 128 bit SSL encryption to protect our customer's sensitive data.
How do you combat against fraud
At bestjays.com we implement the highest level in fraud deterrent system. We verify that the billing address you enter during the checkout process matches what is on file with your credit company. We also verify the last 3 digits on the back of the card for extra security.
Do you have women or kid sizes
Almost sizes listed on bestjays.com are in Men's US siezes.Currently we stock women or kid's sizes.
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